Returned products will only be accepted on the occasion that
we sent you the wrong products or they are damaged. We can
only process products purchased from our website.
If incorrect products have been sent to you, you must notify
us of the error within 7 days of delivery. We will arrange
the incorrect goods to be returned to us at no charge to
you. The correct goods will be dispatched immediately with
no extra postage charges incurred by the buyer.
If you have ordered the incorrect products you are
required to pay any charges and ship the products back to
SandWizard. If products are to be returned, they MUST be
unopened, and in the original packaging and returned within
14 days of purchase. Please retain your Invoice/receipt in
the event of any return, as we require proof of purchase
before any refunds can be processed.
We aim to provide you with quality products to satisfy
your needs. If you are dissatisfied with or have any
complaints about any of our products and/or services, please
email us at
firstname.lastname@example.org, we will answer your emails as
quickly as possible. This is our promise to you because your
satisfaction is our primary concern.
We advise all our customers to review the Terms and
Conditions Policy and page frequently as this Policy may be
amended by us at any time without specific notice to you.
The latest Policy will be posted on this site and you should
review this Policy prior to using this site.