SandWizard respects your concerns regarding privacy when
using the internet and your requirement for a secure
shopping experience. We recognise the trust you are placing
in us through your dealings with us. We do everything we can
to maintain that trust. Our staff are employed on the basis
that they will protect information about you.
Under law, your rights to privacy are also protected. The
National Privacy Principles, the Privacy Act and the general
law place strict requirements on us to treat certain
information collected as confidential. SandWizard has
created this statement to demonstrate our commitment to
The information we gather from our users allows us to
personalise and continually improve our internet site to
provide you with the easiest and most satisfying shopping
experience possible. The following sets out why we collect
information, what information we collect, and how it is
Why does SandWizard gather information about our
SandWizard prides itself on consistently offering our
customers, members, and users, excellent customer service
and the highest quality products. We gather the information
to enhance our service and provide you with relevant
consumer information, notify you of products and special
offers and to send reminders of upcoming events.
What information does SandWizard gather?
SandWizard collects personal information about our
customers in order to process and deliver orders. We may
collect the following information from you:
- your name and contact details;
- some personal details;
- other information that you supply to us.
We do not collect personal information about you if you
only browse our website. Our website does not use session
How does SandWizard use the information that is
We only use your personal information for the purposes
for which you give it to us, and for related, internal
We do not give information about you to government
agencies, organisations or anyone else unless one of the
- you have consented
- you would expect us to or we have told you we will
- it is required or authorised by law
- it will prevent or lessen a serious & imminent threat to
somebody's life or health or
- the disclosure is reasonably necessary for law enforcement
or for the protection of public revenue.
SandWizard does not sell, trade or rent personal
information that you submit to our website.
If you choose not to receive information from
SandWizard, you must select no at the bottom of the order
page. If you do not select no at this time you may be sent
information from SandWizard. All customers have the
opportunity to remove themselves from our mailing list
simply by clicking on the
If you are on one or more of our email lists you may
opt out of further contact from us by clicking the
unsubscribe option in all emails.
By using our website, you consent to the collection and
use of this information by SandWizard. If we decide to
this page so that you are always aware of what information
we collect, how we use it, and under what circumstances we
Terms & Conditions of using the SandWizard internet site,
and by agreeing to those terms and conditions you are
Returned products will only be accepted on the occasion that
we sent you the wrong products or they are damaged. We can
only process products purchased from our website.
If incorrect products have been sent to you, you must notify
us of the error within 7 days of delivery. We will arrange
the incorrect goods to be returned to us at no charge to
you. The correct goods will be dispatched immediately with
no extra postage charges incurred by the buyer.
If you have ordered the incorrect products you are
required to pay any charges and ship the products back to
SandWizard. If products are to be returned, they MUST be
unopened, and in the original packaging and returned within
14 days of purchase. Please retain your Invoice/receipt in
the event of any return, as we require proof of purchase
before any refunds can be processed.
We aim to provide you with quality products to satisfy
your needs. If you are dissatisfied with or have any
complaints about any of our products and/or services, please
email us at
firstname.lastname@example.org, we will answer your emails as
quickly as possible. This is our promise to you because your
satisfaction is our primary concern.
We advise all our customers to review the Terms and
Conditions Policy and page frequently as this Policy may be
amended by us at any time without specific notice to you.
The latest Policy will be posted on this site and you should
review this Policy prior to using this site.
This website and the material on this website (including
without limitation the text, computer code, artwork,
photographs, images and most designs) is owned by SandWizard
or its business associates. Any redistribution or
reproduction of part or all of its contents is prohibited.
You may not distribute or commercially exploit the content.
Nor may you transmit or store it in any other website or
other form of electronic retrieval system. SandWizard takes
the protection of its copyright very seriously. If
SandWizard discovers that you have used its copyright
materials, SandWizard may bring legal proceedings against
you seeking monetary damages and an injunction to stop you
using those materials. You could also be ordered to pay
legal costs. If you become aware of any use of SandWizards
copyright materials that contravenes with the above, please
report this by email to